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Coordinating Medical Care for Your Loved One

Coordinating Medical Care for Your Loved One

October 8, 2024

You may find yourself in an unfamiliar role when caring for a loved one with cancer: Care Coordinator.

You may be managing schedules, medications, appointments, contacts, resources, insurance, bills, and more.

This new coordinator role can be challenging. However, it is a vital part of being a caregiver.

Coordinating Care

The new role of care coordinator sometimes comes naturally. For others, this is a new world to

navigate. Starting the process can be overwhelming. You may manage these responsibilities alone, or with the help of others.

Medical Research

You may find yourself researching to better understand your loved one’s diagnosis, treatment, side effects, and care plan. You may even research doctors or hospitals online.

If you are not computer savvy, ask someone in your family (such as an adult child/grandchild) to look for you. Then have them report back to you.

Scheduling Doctor’s Appointments

There will be many appointments with the health care team, potentially daily radiation or chemotherapy, or physical therapy. Keep a notebook (or online spreadsheet) with names, contact numbers, and a calendar of appointments. This will help things run smoothly. And you will have easy access in times of emergency or questions.

Meeting With the Health Care Team

It can be important that you, or someone you and your loved one choose, be at doctor’s appointments. Caregivers can take notes, ask questions and be a sounding board.

Preparing a list of questions ahead of time and taking good notes will help.

Medication Management

Your loved one will likely have many medications that change frequently. Coordinating, filling, and administering prescriptions can be a job in itself.

Work with your pharmacist or doctor to understand instructions, refills, and dosing. A pill box or chart may help you keep track of what medication is given when. Pharmacists sometimes will package medicines together in packets for daily use, which can be helpful. A home health care agency can also come in to organize medications a couple times a week.

If you feel that your loved one would benefit from home health care, speak to your health care team. They can help you investigate your options for extra help at home.

Engage Others

It is okay to ask for help with some of the practical aspects of coordinating care. For example, family/friends could drive to appointments, make meals, or research information. There are also professional services that can help.

These include home care agencies or other community services.

Being a coordinator doesn’t mean you have to do it all yourself. Your health care team can also help you find local agencies, resources, or online apps.

Avoid Caregiver Burnout

As a caregiver, you may be focused on balancing the new roles and demands in your life. You may forget to take care of yourself or feel out of control.

It is okay to know your own strengths and limitations. Recognize when you need help and ask for it. There may be care tasks that others can help with, to leave you some time for yourself. Taking care of you is an important part of being a caregiver.

Cancer Support Community’s MyLifeLine offers a free online scheduling tool that can help people see what help is needed and sign up for times they are available. To learn more, visit https://www.MyLifeLine.org.


Cancer Support Community Resources

The Cancer Support Community’s (CSC) resources and programs are available free of charge. To access any of these resources call the Cancer Support Helpline below or visit http://www.CancerSupportCommunity.org/.

Cancer Support Helpline®—Have questions, concerns or looking for resources? Call CSC’s toll-free Cancer Support Helpline (888-793-9355), available in 200 languages Mon-Fri 9am-9pm ET and Sat-Sun 9am–5pm ET.

Open to Options®—Preparing for your next appointment? Our trained specialists can help you create a list of questions to share with your doctor. Make an appointment by calling 888-793-9355 or by contacting your local CSC or Gilda’s Club.

Frankly Speaking About Cancer®—Trusted information for cancer patients and their loved ones is available through publications, online, and in-person programs. http://www.CancerSupportCommunity.org/Get-Educated-Inspired.

Services at Local CSCs and Gilda’s Clubs—With the help of 170 locations, CSC and Gilda’s Club affiliates provide services free of charge to people touched by cancer. Attend support groups, educational sessions, wellness programs, and more at a location near you. http://www.CancerSupportCommunity.org/FindLocation.

MyLifeLine—CSC’s private, online community allows patients and caregivers to easily connect with friends and family to receive social, emotional, and practical support throughout the cancer journey and beyond.

Sign up at http://www.MyLifeLine.org/.

The Cancer Policy Institute’s (CPI) Grassroots Network—Become a part of a network of cancer advocates working to help improve the lives of cancer patients, survivors, and their loved ones.

Get up-to-date information on key issues that are important to the cancer community and opportunities to make your voice heard by U.S. policymakers on issues that affect people impacted by cancer.

As a Grassroots Network member you will also receive a monthly CPI newsletter, full of important information about current issues impacting patients, advocacy stories, upcoming events, resources, and more.

Sign up at http://www.CancerSupportCommunity.org/Become-Advocate.

Cancer Experience Registry®—Help others by sharing your cancer patient or cancer caregiver experience via survey at http://www.CancerExperienceRegistry.org/.

The Cancer Support Community provides this information as a service. This publication is not intended to take the place of medical care or the advice of your doctor.

We strongly suggest consulting your doctor or other health care professionals to answer questions and learn more.
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